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Frequently Asked Questions

If you have an additional questions that aren't covered here, please call us!  If we don't answer, we're busy with the dogs, so please leave us a message and we'll return your call! 

 

Q:  How much do you charge for boarding? 

A:  A single occupancy for a dog, any size, is $30 per day.  Any additional dog staying in the same room is $20 (if they're 40lbs. or over), or $145 (if they're under 40lbs).  If you book two separate rooms for two dogs, the price is $30 for each room.  The Noahs Ark room is $42 for the first dog, and $15 or $20 for each additional dog, based on weight.  For cats, the rate is $16 per day.  A second cat staying in the same room as the first (regardless of size) is $8 per day.  

 All boarding prices include everything your dog needs, exemptions being any grooming or nail trimming.  At this time, there is no charge for administration of medications.

Please note:  When you book a room for your dog, your dog has that room reserved for the day you pick up as well.  If you are able to pick your pet up by 12:30PM on weekdays (or 10:00AM on Sundays), you will not be charged for the day.  If you plan to pick your pet up from 3:00PM-5:00PM (or, 5:00PM-6:00PM on Sunday), you will be charged for the day you pick up as this room has been occupied for the day and therefore cannot be reserved for anyone else.   

 We will be glad to care for your "Pocket Pet"
(Hamsters, birds, fish, ferrets and rabbits).
You must supply their cage and food.
The fee is $12.00 per day.  Please call for more information!

 

Q:  What are your facilities like?

A:   Our dog rooms are 8 foot by 8 foot on the inside with an additional 8 foot by 10 foot area on the outside.  All the rooms for the dogs have tile floors, radios, nightlights, and ceiling fans that also serve as individual heaters in the winter.  So, if you have a breed that isn't fond of the cold weather being housed next to a breed who is happy in the snow, your dog can have their room a nice 70 degrees while the dog who enjoys the cooler weather can have the room heated to 60.  The rooms are separated by glass block walls that let in natural light, but prevent nose to nose contact with neighbors.  The outdoor runs are all made of composite decking and are key-locked from the inside.  The runs are covered, with an additional overhang with skylights that let in the light but keep out the rain and snow.  In the winter time we do keep the doors shut and the heat on, but in the summer time the doors are open from early morning til late into the evening.  As secure as the rooms are, we do not leave the doors open all night.

The main cat room on the opposite end of the building as the dogs, though we do on occasion board small dogs that are too shy/scared to be on the big dog side.  (Boarding dogs in the cat room is at our discretion only, so the kitties can enjoy the quiet!)  The individual cat rooms are 6 foot by 6 foot, and the smaller rooms are 4 foot by 6 foot, and all the cat rooms have windows to the outside.  We do feed the wild birds outside these windows, and bird watching is free of charge! :)  We do have 6 resident cats that live in the cattery, however we don't usually let our cats mingle with boarders unless they know one another.  Occasionally, long term cat boarders get social time with ours, but that's at the discretion of the boarding kitty!

The Noahs Ark room is our family suite, and is perfect for families of multiples, however in the case of dogs we do prefer to keep them in a normal sized room a time or two first, to see how they do. 

 

Q:  Where are you located?

A:  We are located about 5-6 miles east of Findlay.  If you take 224 past Menards (like you're heading towards Tiffin), you'll turn right off of 224 onto T.R. 255.  We are the first driveway on the left, the building sits at the rear of the property.

 

Q:  What are your hours?

A:  Our hours are

Monday-Friday:  9:00AM-12:30PM and 3:00PM-5:00PM

Saturday:  9:00AM-12:00noon

Sunday:  9:00AM-10:00AM and 5:00PM-6:00PM

  On the Eve of major holidays (Christmas Eve, New Years Eve, etc), we're open from 9:00AM-12:00noon, just as if it were a Saturday.  Major Holidays (Thanksgiving, Christmas, New Years Day, etc) we're open from 9:00AM-10:00AM                  and 5:00PM-6:00PM, as if it were a Sunday.  If you plan to pick up or drop off on a major holiday, or the day before, please double check on our hours.

 

Q:  Do you offer after hours services for pick up/drop off?

A:  On occasion, yes, however there is a $25 after hours charge for this.  Please understand that, while we're happy to help if your schedule doesn't allow you to be here during our designated hours, we have pets of our own as well as family and things we need to/would like to do in the evenings.  If you need to drop off early or later than the designated hours, you MUST plan this in advance and we will be happy to help, as we are here in the evening to feed/walk/check on the animals in our care.  If possible, we will try to arrange a time that's convenient for all!

 

 Q:  Do you do daycare?

A:  While we're not a doggy daycare, we have occasionally kept dogs during the day while the owners go on a short day trip.  Please understand that the charge is the same for a daycare as it is for a nights board, and it is entirely based upon our availability.

 

Q:  What vaccinations do you require?

A:  We require Distemper, Rabies, and Bordatella.  

However, if you have a dog with a medical condition/age exemption from any or all of these vaccinations, please tell us and we will be happy to work with you and your vet.  We will need is a letter from your vet stating they are no longer receiving certain vaccinations and why.  

 

Q:  This place looks great.  How do I make a reservation?

A:  Give us a call or stop out!  If you're interested in making a reservation, the reservation will not be able to be held until we've met your dog.  We want our dogs to be comfortable and happy here, and bringing them out for a preliminary meet and greet is mandatory (and usually makes for a less stressed dog when Vacation Day arrives!)  If you have any concerns or questions or worries, we can discuss them at that time.  After we've met your dog and you've had a tour, we'll discuss the dates you're needing and check availability!  (If there is no availability, please ask to be put on our waiting list, as we do occasionally receive cancellations!)

 

Q:  My dog is human aggressive, or my dog is destructive to his surroundings.  Can I still board him there?

A:  Unfortunately, we cannot board human aggressive dogs or dogs who are destructive to their surroundings.   We have the name of an excellent pet-sitter who will come to your home, please call for a referral.

 

Q:  I've never boarded my pet before, and I'm a little unsure of what to bring/what to expect!  

A:   PLEASE let us know any concerns you might have about leaving your pet with us!  We want your pet to be as comfortable and happy as possible while in our care and we want you, the owner, to be able to enjoy your vacation without having to worry.  If possible, consider boarding your dog overnight as a "trial run".  That way, if we have any problems or questions, you're right there at home and not 2 states away!  We usually require the latest copy of vaccine records, as well as your vets information.  We HIGHLY recommend bringing your dogs's food from home, as well as treats and any toys, bedding, blankets, rugs, etc you wish.  The more, the merrier!  Dogs don't seem as stressed when they have things that are familiar to them, and keeping them on their familiar diet has proven to cut down on digestive upsets.  Feel free to bring along water as well if you wish, some dogs prefer water from home (we have well water, so if your dog is used to city water, this might be something to consider).

Some people put a familiar article of (your) clothing with their dog.  One person brought along her couch cushions for her dog and simply lined them up on the floor because her dog loved lounging on her couch at home.  If I recall correctly, the dog appreciated this very much!

One popular option is typing or writing up a list of the dogs's normal daily routine, with your emergency contact numbers, vet numbers, and any other information that would be useful that we can keep right outside of their room for quick reference. 

 

 Q:  My dog/cat is on a special diet (allergy elimination, home made, raw, etc).  Is this a problem?

 A:  Absolutely not a problem.  We have a full sized deep freezer for storing frozen food, as well as plenty of refrigerator space.  (If you feed a home prepared diet, check out www.dogaware.com for tips on making sure the diet is balanced for long term feeding!)  

If your dog is on an allergy elimination diet, or has food allergies, let us know that you'll be providing their food/treats and we will make sure they don't get anything "extra". 

 

 

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